How Prime Biller collects, uses, and protects your data in our secure infrastructure.
At Prime Biller, operating under Topupmate Technology Limited, one of our main priorities is the privacy and security of our users. This Privacy Policy document details the types of information that is collected and recorded by Prime Biller and how we utilize it to provide seamless financial and digital infrastructure services.
If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact our support team at support@primebiller.com.
We collect information to provide better services to all our users. The personal information that you are asked to provide will be made clear to you at the point we ask you to provide it. This may include:
We use the information we collect in various ways, primarily to ensure the security and efficiency of your transactions, including:
Prime Biller follows a standard procedure of using secure log files. These files log visitors when they use the application. The information collected includes internet protocol (IP) addresses, browser type, date and time stamps, and API request routing. This information is strictly used for analyzing trends, administering the site, tracking infrastructure performance, and ensuring enterprise-grade security. It is not linked to any information that is personally identifiable without authorization.
We are committed to securing your data. Prime Biller utilizes bank-grade encryption for all data transmissions. Furthermore, as a platform operating in Nigeria, we align our data processing practices with the Nigeria Data Protection Regulation (NDPR) and other relevant global standards (such as GDPR where applicable).
Every user is entitled to data access, rectification, erasure, and portability. If you would like to exercise any of your data protection rights, please contact us. We have one month to respond to such requests.
Prime Biller integrates with specific third-party financial institutions and aggregators to process payments. We do not sell, trade, or rent your personal identification information to ad networks or unauthorized third parties. Any data shared with our licensed banking partners is strictly for the purpose of fulfilling your transaction requests.
Prime Biller is a financial utility and commerce platform intended for adult users and registered businesses. We do not knowingly collect any Personal Identifiable Information from children under the age of 18. If you believe that a minor has provided this kind of information on our platform, please contact us immediately so we can promptly remove it from our records.
